Frequently Asked Questions
Welcome to the Uprooted Academy Help Center! We are deeply committed to expanding college access, building community, and making sure every student, counselor, and family member feels supported every step of the way. Below, you will find a prioritized Key Questions & Answers section to guide your platform experience.
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📚 Student Key Questions & Answers (FAQ)
How Do I Create My Account?
Your school counselor is your best resource for getting set up, but you can also access the platform directly in two ways:
- Schoology: Click the “Waffle Icon” to access Clever, search for “Uprooted Academy,” and select it to sign in using your school login credentials.
- Direct Login: Go to uprooted.world, select Student, and choose Login with Clever. You will be directed to the Clever login page, use your school login credentials to gain access to your account.
A link or page isn't working, or I encountered an error. What should I do?
Click the Help button in the top right corner of uprooted.world. Fill out the short pop-up form, and our support team will email you a response promptly.
Can I use Uprooted Academy on my phone, or is it only available on a laptop?
Yes, Uprooted Academy is fully accessible on mobile phones, tablets, laptops, and desktop computers. You can work on your goals anywhere, anytime!
What is my "Tribe," and how do I add members?
Think of your Tribe as your support system—the trusted adults and peers rooting for your success! To add members:
- Go to your Homepage and find the light red box marked Your Tribe.
- Click Manage My Tribe (or go to Community → Tribe on the sidebar).
- Choose a role (e.g., Encourager, Accountability Partner, Mentor, Friend) and enter their name and phone number.
- Let them know to expect an introductory text message from Uprooted Academy!
What if I don't have a Tribe member's phone number on hand right now?
No worries! You can add a classmate sitting nearby as a Friend or Accountability Partner, or you can skip this step and return to add members whenever you're ready.
What is "Rootie," and what is Uprooted Academy's stance on AI?
Rootie is designed to assist with essay brainstorming (not rewriting), career exploration, and roadmap planning. Uprooted Academy views AI as a tool to broaden access to high-quality and individualized college advising for every student while ensuring human support from counselors and Tribe members remains central.
How can I ask for feedback on a college essay?
You can get feedback from Rootie, your counselor, or a Tribe member!
- Click Dream Drive on the left sidebar.
- Click View My Essays inside the My College Essays box.
- Select a prompt (Common App, UC Prompts, or your own topic) and click View/Edit Essay.
- Type your essay and click Save Changes.
- Click Get Feedback and choose whether to request feedback from Rootie (AI), your Counselor/Advisor, or a Tribe Member!
What is the "Dream Drive," and what is stored there?
The Dream Drive (uprooted.world/portfolio/) is your central hub, similar to Google Drive. It stores your saved colleges, essay drafts, career goals, brag sheets, and personal notes all in one organized place.
How Do I Build, Save, and Manage My College List?
- Click College List & Search on the left sidebar navigation.
- Use smart filters (location, size, majors, local vs. nationwide) to discover options that match your vibe.
- Select Pin/Save to Dream Drive for any school you're interested in.
- Access your saved list anytime by clicking Dream Drive on the left sidebar.
Tips & Best Practices: Aim to build a balanced list containing "Safety," "Target," and "Reach" schools.
Related Articles: What is the Dream Drive and what is stored there? | What is the Application Arcade?
What is the "UACC Hallway," and what can I do there?
The UACC Hallway is your virtual campus center, unlocking new hubs as you progress. It features:
- Discovery Zone: Career & major exploration.
- Application Arcade: Checklists, application tracking, and ready-to-send recommendation scripts.
- Financial Hub: FAFSA/CADAA guidance, scholarship searches, and appeal templates.
- Classroom Center: Test prep plans, tutoring links, and academic resources.
- Career Labz: Resumes, internships, and networking guides.
- Wellness Lounge / Rootie's Recharge Station: Quick stress resets and holistic wellness check-ins.
Why don't I have access to all the rooms in the "UACC Hallway"?
Access to rooms in the UACC Hallway is based on your progression through the platform. As you continue to use the resources and complete activities within Uprooted Academy, new hubs and rooms will unlock, allowing you to access more features.
What is the Wellness Check-in and Rootie's Recharge Station for?
Uprooted Academy believes taking care of your mental and emotional well-being is key to success. Weekly Wellness Check-ins help you pause, and Rootie's Recharge Station helps you reflect on how you're feeling across different areas (academic, emotional, social), and practice healthy self-care.
I've submitted my college applications—what should I do next?
Congratulations on hitting submit 🎉! Next:
- Log into your Dream Drive or Application Arcade to mark your applications as "Submitted".
- Set up and monitor your portal accounts for each college to track missing items.
- Visit the Financial Hub to track FAFSA/CADAA status and search for local scholarships.
- Send thank-you notes to counselors and Tribe members who supported your journey.
How do I enter the Raffle?
Earn entries by completing modules, tracking milestones, and engaging with tools on the platform. The more raffle entries you have, the higher the chance to win gift cards and an Uprooted scholarship!
What is the Calendar, and how do I use it to stay organized?
The Calendar is your personal scheduling tool within Uprooted Academy. You can use it to track deadlines, set reminders for tasks, and manage your college application timeline to stay organized and on top of your goals.
How do I know which module I am on?
You can track your progress by visiting your homepage, where your current active module will be highlighted.
Can I repeat or skip a module?
You are welcome to revisit and repeat any module as many times as you like for review. However, skipping modules is not supported, as each one builds on the previous learning to ensure you have full access to all platform features.
Can I download my essay drafts?
Currently, the platform does not support direct downloading of essay drafts. You can access and edit them anytime within your Dream Drive.
Can I invite a friend to join?
Unfortunately, students cannot join Uprooted Academy independently.
💬 Need More Support?
We are here with you every step of the way! If you couldn't find the answer you were looking for, reach out directly to our support team via the Help button below or connect with your assigned school counselor.